KMINA PLUS SERVICE
For all our customers who make their purchases exclusively on our website www.kmina.com , we offer personalized assistance via WhatsApp within 24 business hours . Our customer service team will be happy to provide the information or solution needed, focusing on the value of human conversation, far removed from bots or artificial intelligence.
*This KMINA PLUS service includes a 5 -year warranty from the date of purchase only for purchases made on this website and not on third-party websites or marketplaces. The product's order and batch number are required.
WARRANTY
By this document the company IMPROVING MOBILITY DEVELOPMENT, SL (hereinafter "KMINA" ) with CIF B-87491957 guarantees that at the time of sale its products are in accordance with the manufacturer's technical specifications and free from material or manufacturing defects.
The warranty lasts 5 years for new products from the date of purchase and covers manufacturing defects in both the product and any of its components, provided they were supplied by the manufacturer or one of its authorized distributors.
The application of this warranty on second-hand products is 1 year.
To ensure this guarantee, KMINA subjects its products to internal quality checks, sampling, and tests carried out by itself or third parties, always based on the relevant UNE, EN, or ISO standards .
This certificate applies to all KMINA products and will be void if the product is improperly installed or maintained, repaired or used with non-original/unauthorized spare parts, failed to follow the manual's warnings, or used under extreme environmental conditions. The warranty does not cover normal wear and tear .